SVC.05 WEBSITE CARE · SHEET 1
DRAWING / WEBSITE CARE & MAINTENANCE MONITORING / UPDATES / LEAD DELIVERY

Your website should be checked, not just hosted.

Almost every serious website problem is silent. The contact form stops sending. The site quietly drops out of Google. An update eats a page. Nothing looks wrong, so nobody looks. Sometimes for a year.

A care plan is not a line item for updates you could click yourself. It is someone checking, on purpose, every month, and telling you plainly what they found. We look after the websites we build and plenty we did not.

// STUDIO: Aurora, IL · SERVICE: Website care & maintenance · FOCUS: Uptime, security, lead delivery · TERMS: Month to month

What one month of checking turned up

FIELD REPORT · 8 SITES
01 Ten contact forms that sent nothing. Across five different websites. Some showed the visitor a “message sent” confirmation and then threw the message away. Every enquiry since launch was lost. Critical
02 A site hidden from Google for 19 months. One leftover file from before launch told every search engine to stay out. The business had been paying for a website nobody could find. Critical
03 Lead notifications landing in spam. The form worked perfectly. The email it sent was unauthenticated, so it reached the inbox roughly half the time, and nobody could tell which half was missing. Critical
04 A domain 30 days from expiry. Registered once, never renewed, with no reminder set anywhere. Had it lapsed, the entire site and every email address on it would have gone dark. Urgent
05 Dead links, missing descriptions, exposed usernames. The ordinary decay that accumulates on every website nobody is watching. Routine

Not one of these produced an error message. Not one of these clients knew. That is the entire argument for a care plan. You are not buying updates, you are buying someone noticing.

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Scope / The Checklist

What actually gets checked.

Every plan runs the same core inspection each month. The higher tiers add hands-on work on top of it.

Lead Delivery

The check almost nobody runs. We submit your forms, confirm the message reaches your inbox, and verify the sending address is properly authenticated so it does not get filtered as spam.

Uptime & Speed

Every key page loads, and loads fast. Slow pages lose visitors before they ever see what you offer.

Security

Software patched, exposed files and leaked usernames flagged, certificate valid and renewed well before it lapses.

Backups That Are Yours

Your pages, posts and settings copied off the server and kept in versions. Host backups cover the server dying. They do not cover a bad update quietly eating a page.

Search Visibility

Confirming Google can still see, crawl and index the site, that your titles and descriptions are intact, and that nothing has accidentally hidden you.

Domain & Email

Domain renewal watched well ahead of expiry. Mail records checked so the messages your site sends actually arrive.

Links, Images & Access

Broken links and images found and fixed. Basic accessibility checked (alt text, form labels, heading structure).

A Report You Can Read

Plain English every month. What was checked, what was found, what was fixed, and how many enquiries came through. No jargon, no dashboard to log into.

Plans / Simple Pricing

Three levels of looking after it.

Month to month. No contract, no lock-in, cancel whenever.

Essential Care
$85 / month
The safety net. Everything gets checked; problems get caught.
  • Full monthly inspection
  • Contact form delivery verified
  • Core, plugin & theme updates
  • Off-server backups
  • Security & SSL monitoring
  • Domain expiry watch
  • Monthly plain-English report
  • 30 minutes of small edits
Start Essential →
Most Popular
Standard Care
$185 / month
For sites that bring in real business and need to stay sharp.
  • Everything in Essential
  • 2 hours of edits each month
  • Security hardening & cleanup
  • Broken links & images fixed
  • Search-visibility monitoring
  • Speed & Core Web Vitals work
  • Priority response
  • Quarterly review call
Start Standard →
Complete Care
$385 / month
A standing retainer. The site keeps improving, not just working.
  • Everything in Standard
  • 5 hours of edits each month
  • One new page or article monthly
  • Conversion & lead tracking
  • Analytics reporting
  • Accessibility improvements
  • Same-day response
  • Annual strategy session
Start Complete →

Serving Aurora, Naperville, Oswego, Batavia, Geneva, St. Charles, Plainfield, Yorkville & the western suburbs. Every plan is month to month. Cancel any time and keep your site, your hosting and your backups.

What is included

  • Keeping what you already have working, secure and visible
  • Fixing things that break
  • Small changes (hours, staff, photos, copy tweaks)
  • Telling you when something needs attention

What is not

  • New pages, redesigns and new features (quoted separately)
  • Full SEO campaigns or paid ad management
  • Long-form copywriting
  • Hosting itself. You keep your own, in your own name
Questions / Straight Answers

Fair questions.

Do I actually need this?
If your website brings in customers, yes. If it is a placeholder nobody visits, honestly, probably not, and we will say so. The value is in catching the silent failures, and a site that is not working for you has less to lose.
Do you look after sites you did not build?
Yes, for most WordPress sites. We start with a full audit so you know the real condition first. If a rebuild would serve you better than maintenance, we will tell you that instead of quietly billing you every month.
Am I locked into a contract?
No. Every plan is month to month. Cancel any time and you keep your website, your hosting, your domain and your backups. Nothing is held hostage.
What if something breaks at 9pm on a Friday?
Get in touch and it gets looked at. Standard and Complete plans carry priority and same-day response respectively. Genuine outages get handled regardless of which plan you are on.
Can I change plans later?
Any time, in either direction. Plenty of clients start on Essential and move up when the site starts carrying more of the business.
Start Here

Start with the audit, not the invoice.

We will run the full inspection on your site and send you what we find, in plain English, before you commit to anything. If everything is healthy we will tell you that too.

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